What to do when your flight is cancelled coronavirus outbreak

This is an update of our recent post What to do when your flight is delayed or cancelled. What to do when your flight is cancelled in the situation of Coronavirus outbreak that is affecting our world? And what can be done when almost everything has stopped. From social life to public transportation.

Claim compensation for your flight cancellation

If you are flying from or to an European airport you’re usually protected by some of the strongest air passenger rights anywhere in the world. A regulation known as EC 261 says that airlines must compensate their passengers if they disrupt their journey. So, if your flight is cancelled at short notice, delayed by 3 hours or more, or you’re denied boarding through no fault of your own, you could receive up to $700 in compensation.

Knowing your rights is crucial

As mentioned before, when you don’t know hat to do when your flight is cancelled, you need to know your rights. Especially now, in the case of coronavirus outbreak.

To this date, over 130 nations have signed up to the Montreal Convention. This ensures basic passenger rights for air travelers flying between member nations – effectively most of the world.

The agreement says that passengers can claim money back from the airlines whenever they have been left out of pocket due to flight disruption. That also includes delayed and canceled flights.

Find the Right Company To Do The Work For You

There are lots of companies that are offering their help. Of course a lot of them are just wrapped in promises. But in case of coronavirus outbreak as it is happening right now, more and more people are seeking for help. If they cancel your flight, you need to know whom to turn to.

The author of this article was dealing with company AIRHELP and they did a great job. But at the same time I need to mention that it was not due to Coronavirus case. Since it is relatively new, I haven’t (yet) seek for their help.

According to SimilarWeb , Airhelp website traffic is 3.6 million visitors for a month in the summer of 2019. That clearly shows that there really is a high demand of the service.

Another company worth to mention is Compensair.

It takes less than 2 min to check flight, calculate potential compensation and submit the application. They take care of all the paperwork. Prepare all the necessary documents, submit the claim with the airline and take care of all the further communication with the airline to settle a case. Also they will charge a success fee of 25% only if the client gets paid by the airline. No payments up-front are required.

This concludes our updated post What to do when your flight is cancelled due to Coronavirus outbreak.

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